Contact
Order help.
For order help, reply to your order confirmation email. Every order sends one and a person reads the replies.
About an order
Reply to the confirmation email you received when you ordered. That thread is the fastest way to reach the person roasting your coffee, and it already carries your order details.
Before you order
The FAQ covers grind, bag size, shipping, payment, and returns. The terms of sale and privacy policy cover the rest.